Privacy Policy

At Aster Trauma Scene Cleaning, we are committed to protecting your privacy and
maintaining your trust. This Privacy Policy explains how we collect, use, and
safeguard your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information in the following ways:

Information You Provide Voluntarily: When you fill out forms, request a service, sign
up for text message updates, or contact us directly, we may collect your name,
email address, phone number, address, and any additional information you choose
to share.

Automated Data Collection: Our website may collect standard analytics information,
such as IP address, browser type, device information, and pages visited, through
the use of cookies and similar technologies.

2. How We Use Your Information

Your information may be used for the following purposes:

To respond to your inquiries or service requests
To coordinate job scheduling, updates, and support
To send SMS/text messages (if you opt in) regarding services, appointment
reminders, or job updates
To improve our website, services, and customer experience
To comply with legal and regulatory obligations

3. SMS/Text Messaging

If you choose to opt in, you may receive text messages from Aster Trauma Scene Cleaning for service-related communications. Message frequency may vary. Standard message and data rates may apply. You can opt out at any time by replying STOP. Reply HELP for assistance.

We do not sell, rent, or share SMS data with third parties for marketing purposes.

4. Information Sharing and Disclosure

We do not sell or rent your personal information. We may share your information only in the following situations:

With trusted service providers who assist in operating our website or
conducting our business (under confidentiality agreements)
When required by law, legal process, or governmental request
To protect the rights, safety, or property of our clients, staff, or the public

5. Data Security

We take the security of your personal information seriously. Industry-standard safeguards, including secure servers and encrypted data transmission where applicable, are used to protect your data.

6. Your Choices

You have the right to:

Access or update your personal information
Withdraw consent for communications (including SMS)
Request deletion of your personal information, where applicable

To exercise any of these rights, please contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies before providing any personal information.

8. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from anyone under the age of 13.

9. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on this page with the updated date.

10. Contact Us

If you have questions or concerns about this Privacy Policy or your personal
information, please contact us:

Aster Trauma Scene Cleaning LLC
Phone: 720.341.3296
Email: info@astertsc.com
Website: https://astertsc.com